National Board of Medical Examiners® Services Portal (NSP)

General Login Instructions

 

Passwords

You need both a username and password to login to this website.  If you mistype or forget your username or password and have five (5) unsuccessful attempts in a row, your account will be locked.

 

Passwords you create are not known to the National Board of Medical Examiners (NBME) or Federation of State Medical Boards (FSMB) and cannot be retrieved. You will be prompted to create a new password after logging in with a temporary password. The new password must comply with the following password rules:

·         Passwords must be at least 8 characters in length.

·         Passwords must contain at least 1 alphabetic character.

·         Passwords must contain at least 1 numeric character.

·         New passwords cannot be one of 3 previously used passwords

·         Passwords are case-sensitive.

 

An error message will appear if you do not adhere to all of these rules. Correct the password error identified in the message and try again.

 

Account Locked or Forgot Your Password?

Your account will lock if you:

·         enter your username or password unsuccessfully five times.      

 

If you are locked out of your account or forget your password:

·         Click on the Forgot Password or Locked Out link on the NSP public homepage.

·         Enter your e-mail address and click the Request New Password button to receive a
new temporary password.
 

·         Check your e-mail for a new temporary password. You will be prompted to change
your password to a personal one when you login.

 

If you do not receive your temporary password, contact the NBME at support@nbme.org.

 

Log Out

In order to maintain security of the website, log out after each session.  Click the Sign Out link from the Welcome menu in the upper right-hand corner to end your session.  You will be returned to the home page of the website.  You may either login again, close your browser, or visit other websites. 

 

Session Timeout

For added security, if, after you have logged into the website, you do not interact with it for 60 minutes ("idle time"), your session will time-out. A warning message will appear at the top of the page notifying you that your session is about to expire and you will have the option to extend it another 60 minutes.  If you miss this opportunity, a second message will appear.  When you click OK, the page will revert to the sign-in page. 

 

Enabling Cookies

A "cookie" is a small amount of information that a website copies to your local memory or hard disk. Websites use cookies to identify you the next time you visit. Cookies must be enabled in your browser in order to view pages on this website. To find out how to enable cookies, please refer to your browser’s Help section.  

 

 

 

April 2014